FAQ - Frequently Asked Questions


Shipping times depend on the place of destination. In Italy the delivery of the products is carried out in 24 / 48h. Abroad between 3 and 7 working days minimum.

Costs vary depending on the location. In Italy the shipping costs are 5.50 euros.

Yes, it’s possible track the shipment. 

For this problem there is a specific document that can be downloaded as a safeguard. This document is attached together with the shipment and must be completed for these occasions.

No, we can also manage orders outside Italy, just write an email to worldwide@mfga.it to agree on the shipping methods.


We accept the following payment methods:

  • PayPal and Credit Cards
  • Bank transfer
  • Klarna
  • Satispay


Yes, you can return the product within 14 days of receipt. The refund is made after receipt and our subsequent inspection of the defective goods. The timing for the refund is also 14 days.

To return an item, you can contact the courier. The shipping cost in this case is free.